How to Deposit and Trade Crypto at CoinTR
Initiating your cryptocurrency trading journey requires mastering the essential steps of depositing funds and executing trades effectively. CoinTR, a globally acclaimed platform, offers a user-friendly interface for both novices and experienced traders alike. This comprehensive guide is designed to guide beginners through the process of depositing funds and participating in crypto trading on CoinTR.
How to Deposit in CoinTR
How to Buy Crypto with Credit/Debit Card in CoinTR
Buy Crypto with Credit/Debit Card (Web)
1. On the CoinTR home page, click on the [Buy Crypto] button.
2. Enter the amounts you want to buy. The minimum and maximum values vary based on the Fiat currency you choose. Please input an amount within the specified range.
3. On the service provider’s page, you can view the amounts you will receive and choose the one that suits your preferences.
4. Afterward, click the [Buy] button, and you will be redirected from CoinTR to the website of the selected service provider.
5. You will be directed to the Alchemy Pay platform, click [Proceed] to continue.
6. Fill in your registered email to check out with Alchemy Pay.
7. Select your payment method, then click on [Proceed].
Click on [Confirm the payment] to proceed with payment with your selected payment method.
Tips:
- The Service Provider may ask you for further KYC Verification.
- Don’t use a scanned image or a photo that has been edited when you upload your ID document, it will be rejected by the Service Provider.
- You will submit a payment request to your card issuer after you’ve filled in all the information, and sometimes you’ll fail the payment because of the decline by your card issuer.
- If you come across a decline by the issuing bank, please try again or use another card.
- If you complete the payment, please double-check your email address and the service provider will send your order details to your mailbox (it may be in your spam, please double-check).
- You will get your crypto after every process has been approved. You can check the status of the order in the [Order History].
- For any other questions, you can contact ACH customer service directly.
Buy Crypto with Credit/Debit Card (App)
1. On the CoinTR App home page, click on [Buy Crypto].
Click on the third-party option.
2. Enter the amounts you want to buy. The minimum and maximum values vary based on the Fiat currency you choose. Please input an amount within the specified range.
3. On the service provider’s page, you can view the amounts you will receive and pick the one that suits your preferences.
4. Afterward, click the [Buy] button, and you will be redirected from CoinTR to the website of the selected service provider.
5. After reaching to Alchemy Pay platform, click on [Proceed].
6. Fill in your registered email to check out with Alchemy Pay.
7. Choose your payment option and click on [Proceed].
Then click on [Confirm the payment] to finalize your payment with the chosen method.
How to Deposit Crypto on CoinTR
Deposit Crypto on CoinTR (Web)
1. After logging in, navigate to [Assets] and then [Deposit].
2. Select the desired cryptocurrency (e.g., BTC), and obtain the deposit address.
Access the withdrawal page on the relevant platform, opt for BTC, and paste the BTC address copied from your CoinTR account (or scan the saved QR code). Ensure careful attention to the withdrawal network selection, maintaining consistency between the networks.
Notice:
- Be aware that delays in block confirmations may occur during deposits, leading to delayed deposit arrivals. Kindly wait patiently in such cases.
- Ensure consistency between the cryptocurrency’s deposit network and its withdrawal network on the respective platform to avoid credit issues. For instance, do not deposit crypto in TRC20 to an on-chain network or other networks like ERC20.
- Exercise caution and double-check the crypto and address details during the deposit process. Incorrectly filled information will result in the deposit not being credited to the account. For example, confirm the consistency of the crypto on the deposit and withdrawal platforms and avoid depositing LTC to a BTC address.
- For certain cryptos, filling in tags (Memo/Tag) is necessary during deposits. Ensure that you accurately provide the crypto’s tag in the corresponding platform. An incorrect tag will lead to the deposit not being credited to the account.
Deposit Crypto on CoinTR (App)
1. Upon logging in, select [Assets] then [Deposit].
Choose the desired cryptocurrency (e.g., BTC) to retrieve the deposit address.
2. Open the withdrawal page of the corresponding platform, select BTC, and paste the BTC address copied from your CoinTR account (or scan the saved QR code). Please pay extra attention when selecting a withdrawal network: Keep consistency between the networks.
How to Deposit Fiat Currency on CoinTR
Deposit Fiat Currency into CoinTR account (Web)
1. To view your CoinTR bank account and “IBAN” information, using your CoinTR account, click [Fiat Deposit] at the top right of the website homepage. This will provide you with the necessary details.
2. Choose the Bank, and fill in the necessary fields to initiate the remittance process. Please note that completing Intermediate Verification is essential before accessing additional CoinTR services.
Deposit Fiat Currency into CoinTR account (App)
1. Log in to your CoinTR account, then click [Deposit TRY] on the homepage, you will be able to view our company’s bank account and “IBAN” information.
2. Select the Bank, and fill in the required fields to start remittance. You need to complete Intermediate Verification before using more CoinTR services.
Frequently Asked Questions (FAQ)
What is a tag/memo, and why do I need to enter it when depositing crypto?
A tag or memo serves as a distinctive identifier assigned to each account, facilitating the identification of a deposit and crediting it to the correct account. For specific cryptocurrencies like BNB, XEM, XLM, XRP, KAVA, ATOM, BAND, EOS, etc., it is crucial to enter the corresponding tag or memo during the deposit process to ensure successful crediting.How long does it take for my funds to arrive?
Transfers across crypto blockchain networks rely on nodes associated with different block networks. Typically, a transfer is completed within 3 – 45 minutes, but network congestion may extend this timeframe. During severe congestion, transactions across the entire network may experience delays.Kindly wait patiently following the transfer. If your assets have not arrived in your account after 1 hour, please provide the transfer hash (TX ID) to CoinTR’s online customer service for verification.
Please remember: Transactions via the TRC20 chain generally proceed faster than other chains like BTC or ERC20. Ensure the selected network aligns with the withdrawal network, as selecting the wrong network may result in the loss of funds.
How to check the deposit progress?
1. Click on [Asset Management]-[Deposit]-[All Records] on the home page to view the deposit status.2. If your deposit has reached the necessary number of confirmations, the status will be displayed as “Complete.”
3. As the status shown on [All Records] might have a slight delay, it’s recommended to click [View] for real-time information, progress, and other details of the deposit on the blockchain.
What should I pay attention to when depositing TL?
1. You can deposit 24/7 from your own bank account created in Ziraat Bank and Vakifbank.2. Deposits in Turkish Lira (TL) from any bank during working hours will be credited on the same day. EFT transactions between 9:00 and 16:45 on weekdays will be processed promptly. Deposits made on weekends and holidays will be completed on the next business day.
3. Deposits of up to 5000 TL from a different bank account other than the contracted banks, outside of bank working hours, will be instantly deposited into your CoinTR account using the FAST method.
4. Transfers via ATM or credit card are not accepted as sender information cannot be confirmed.
5. Ensure that when making a transfer, the recipient’s name is “TURKEY TEKNOLOJİ VE TİCARET A.Ş.”
From which banks can I deposit TL?
- Vakıfbank Deposits: Deposit TL 24/7 through Vakıfbank.
- FAST Electronic Funds Transfer for Investments up to 5000 TL: Instantly transfer all investments up to 5000 TL from other banks using the FAST electronic funds transfer service.
- EFT Transactions for Deposits Over 5,000 TL During Bank Hours: Deposits exceeding 5,000 TL during bank hours will be in EFT status, arriving on the same day during bank working hours.
- EFT Transactions Outside Bank Hours: EFT transactions made outside bank hours will be reflected in your CoinTR account on the next business day.
How to check my transaction history?
With the CoinTR website, in your account, click on [Assets], then select [Spot] and choose [Transaction History] from the drop-down menu.
In the [Transaction History] drop-down menu, you select the type of transaction. You can also optimize filter criteria and receive the date, coin, amount, IDs, and transaction status.
You can also access your transaction history from [Assets]-[Spot]-[Transaction History] on the CoinTR App.
You can also find the desired type of transaction and apply filter criteria.
Click on the order to see the order details.
How to Trade Crypto at CoinTR
How to Trade Spot on CoinTR (Web)
1. Firstly, after logging in, you will find yourself at the CoinTR trading page interface.
- Trading volume of trading pair within 24 hours.
- Candlestick chart and Market Depth.
- Market Activities: Order Book and Last Trade.
- Margin Mode: Cross/Isolated and Leverage: Auto/Manual.
- Order Type: Limit/Market/Stop Limit.
- Buy/Sell Cryptocurrency.
- Sell order book.
- Buy order book.
- Open Orders and your Order/Transaction History.
- Future Assets.
2. In the CoinTR home page, click on [Spot].
3. Find your desired trading pair.For instance, if you want to buy BTC with USDT, click on the BTC/USDT pair.
4. Choose the order type, enter your order details such as price and amount, and then click the [Buy] or [Sell] button.
CoinTR supports the Limit and Market order types.
- Limit Order:
For instance, if the current market price for BTC is 25,000 USDT, and you aim to purchase 1 BTC when the price drops to 23,000 USDT, you can execute a Limit Order.
To do this, choose the Limit Order option, input 23,000 USDT in the price box, and specify 1 BTC in the amount box. Finally, click [Buy BTC] to place the order at the predetermined limit price.
- Market Order:
For example, if the prevailing market price for BTC is 25,000 USDT, and you wish to promptly purchase BTC worth 1,000 USDT, you can initiate a market order.
To do so, opt for the Market Order, input 1,000 USDT in the amount box, and click "Buy BTC" to execute the order. Market orders are typically fulfilled within seconds at the prevailing market price.
5. After placing the order, you can track it in the Open Orders section. Once the order is successfully executed, it will be transferred to the Order History and Trade History sections.
Tips:
- A Market Order is matched with the best available price in the current market. Due to price fluctuations and the market’s dynamic nature, the filled price can be either higher or lower than the current price, depending on the market depth and real-time conditions.
How to Trade Spot on CoinTR (App)
1. In the CoinTR App home page, click on [Trading] to go to the spot trading page.
2. You can find yourself at the CoinTR App trading interface.
- Trading pair.
- Buy/Sell order.
- Order type: Limit/Market.
- Candlestick chart and Market Depth.
- Sell order book.
- Buy order book.
- Buy/Sell button.
- Assets/Open Orders/Strategy Orders.
3. Find the trading pair you want to trade.
For instance, if you want to buy BTC with USDT, click on the BTC/USDT pair.
4. Choose the order type, enter your order details such as price and amount, and then click the [Buy] or [Sell] button.
CoinTR supports the Limit and Market order types.
- Limit Order:
Example: If the current market price for BTC is 25,000 USDT and you plan to buy 1 BTC when the price drops to 23,000 USDT, you can place a Limit Order.
Select Limit Order, enter 23,000 USDT in the price box, and enter 1 BTC in the amount box. Click [Buy] to place the order.
- Market Order:
Example: If the current market price for BTC is 25,000 USDT and you plan to buy BTC worth 1,000 USDT immediately, you can place a market order.
Select Market Order, enter 1,000 USDT in the amount box, then click [Buy] to place the order. The order will typically be filled in seconds.
5. Once the order has been placed, it can be found in the Open Orders section. Once filled, the order will be moved to the Assets and Strategy Orders sections.
Tips:
- The Market Order is matched by the best available price in the current market. Considering price fluctuations, the filled price can be higher or lower than the current price, depending on the market depth.
Frequently Asked Questions (FAQ)
What is Maker Taker?
CoinTR employs a maker-taker fee model for trading fees, distinguishing between orders that provide liquidity ("maker orders") and orders that take liquidity ("taker orders").Taker Fee: This fee is applied when an order is executed immediately, designating the trader as a taker. It is incurred for the immediate matching of a buy or sell order.
Maker Fee: When an order is not immediately matched, and the trader is considered a maker, this fee is applied.
It is incurred when a buy or sell order is placed and subsequently matched after a certain period. If an order is only partially matched immediately, the taker fee is charged for the matched portion, and the remaining unmatched portion incurs the maker fee when later matched.
How are trading fees calculated?
1. What is the CoinTR Spot trading fee?For each successful trade on the CoinTR Spot market, traders are required to pay a trading fee. More information on trading fee rates can be found in the below table.
CoinTR classifies users into regular and professional categories based on their trade volume or asset balance. Users at different levels enjoy specific trade fees. To determine your trading fee level:
| Level | 30d Trade Volume (USD) | and/or | Balance (USD) | Maker | Taker |
| 0 | or | 0.20% | 0.20% | ||
| 1 | ≥ 1,000,000 | or | ≥ 500,000 | 0.15% | 0.15% |
| 2 | ≥ 5,000,000 | or | ≥ 1,000,000 | 0.10% | 0.15% |
| 3 | ≥ 10,000,000 | or | / | 0.09% | 0.12% |
| 4 | ≥ 50,000,000 | or | / | 0.07% | 0.09% |
| 5 | ≥ 200,000,000 | or | / | 0.05% | 0.07% |
| 6 | ≥ 500,000,000 | or | / | 0.04% | 0.05% |
Notes:
- "Taker" is an order that trades at the market price.
- "Maker" is an order that trades at a limited price.
- Referring friends can earn you a 30% trading fee return.
- However, if the invitee enjoys Level 3 or above specific trade fees, the inviter is no longer eligible for a commission.
2. How are trading fees calculated?
Trading fees are always charged for the asset you receive.
For example, if you buy ETH/USDT, the fee is paid in ETH. If you sell ETH/USDT, the fee is paid in USDT.
For example:
You place an order to buy 10 ETH for 3,452.55 USDT each:
Trading fee = 10 ETH * 0.1% = 0.01 ETH
Or you place an order to sell 10 ETH for 3,452.55 USDT each:
Trading fee = (10 ETH * 3,452.55 USDT) * 0.1% = 34.5255 USDT
How to Resolve Order Issues
Occasionally, you may encounter issues with your orders while trading on CoinTR. These issues can be categorized into two types:1. Your trade order is not executing
- Verify the selected order’s price in the open orders section and check if it has matched a counterparty’s order (bid/ask) at this price level and volume.
- To expedite your order, you can cancel it from the open orders section and place a new order at a more competitive price. For a quicker settlement, you may also opt for a market order.
2. Your order has a more technical issue
Issues such as the inability to cancel orders or coins not being credited to your account may require additional support. Please reach out to our Customer Support team and provide screenshots documenting:
- The order’s details
- Any error code or exception message
If the above conditions are not met, please submit a request or contact our online customer support. Provide your UID, registered email, or registered mobile phone number, and we will conduct a detailed inquiry for you.
