How to Sign Up and Deposit to CoinTR

Apr 01, 2024

In the fast-paced world of cryptocurrency trading, choosing the right platform is crucial. CoinTR, one of the leading cryptocurrency exchanges globally, offers a user-friendly interface and a plethora of trading options. If you're new to CoinTR and eager to get started, this guide will walk you through the process of signing up and depositing funds into your CoinTR account.

How to Sign Up at CoinTR

Sign Up at CoinTR with Phone Number or Email

1. Go to CoinTR Pro and click on [Register].

2. Select a registration method. You can sign up with your email address or phone number.

3. Select [Email] or [Phone] and enter your email address/phone number. Then, create a secure password for your account.

Note:

Your password must contain at least 8 characters, including three kinds of uppercase and lowercase letters, numbers, and special characters.

4. [Email] register form has [Email Verification Code] section. Click on [Send Code] to receive the 9-digit verification code through your email. The code is available in 6 minutes.

Similar to [Phone] register form has a [Phone Verification Code] section. Click on [Send Code] to receive a 9-digit verification code through your SMS, the code is still available in 6 minutes.

5. Read and agree to the Terms of Use and Privacy Terms, then click on [Register] to submit your account registration.

6. Once signed up successfully, you can see the CoinTR interface as shown below.

Sign Up on CoinTR App

1. In the CoinTR application interface, click on the [Register] button.

2. Similar to the website application, you can select between [Email] and [Phone] registration options. Enter your email address or phone number and create a secure password.

Then click on the [Register] button.

3. Based on your register option, you will receive an Email Verification Code or Phone Verification Code through your email or phone SMS.

Enter the given code in the Security Verification box and click on the [Confirm] button.

After verifying successfully, you are now a user in CoinTR.

Frequently Asked Questions (FAQ)

Why Can’t I Receive Emails from CoinTR?

If you’re not receiving emails from CoinTR, please follow these instructions to troubleshoot your email settings:

Ensure that you are logged into the email address associated with your CoinTR account. Sometimes, being logged out of your email on your devices can prevent you from seeing CoinTR’s emails. Log in and refresh.
Check your email’s spam folder. If CoinTR’s emails are being marked as spam, you can mark them as “safe” by whitelisting CoinTR’s email addresses.
Verify that your email client or service provider is functioning normally. Examine the email server settings to rule out any security conflicts caused by your firewall or antivirus software.
Check if your email inbox is full. If you’ve reached the limit, you may not be able to send or receive emails. Delete old emails to free up space for new ones.
If possible, register using common email domains such as Gmail or Outlook. This can help ensure smooth email communication.

Why Can’t I Receive SMS Verification Codes?

If you’re not receiving the SMS verification code, it could be due to mobile network congestion. Please wait for 30 minutes and try again. Additionally, follow these steps to troubleshoot:

Ensure that your mobile phone has a strong network signal.
Disable any antivirus, firewall, or call blocker apps on your mobile phone that might be blocking SMS codes from our number.
Restart your mobile phone to refresh the system.

By following these steps, you can enhance the chances of receiving the SMS verification code successfully.

How to Enhance the Security of Your Account

The crypto space is growing rapidly, attracting not just enthusiasts, traders, and investors, but also scammers and hackers looking to take advantage of this boom. Securing your digital assets is an important responsibility that needs to be performed immediately after obtaining your account wallet for your cryptocurrencies.

Here are some recommended safety precautions to secure your account and lessen the possibility of hacking.

1. Secure your account with a strong password by using at least 8 characters, including a mix of letters, special characters, and numbers. Include both uppercase and lowercase letters.

2. Do not reveal your account details, including your email address. Withdrawals from CoinTR require email verification and Google Authenticator (2FA).

3. Maintain a separate and strong password for your linked email account. Use a different, strong password and follow the recommendations mentioned in point 1.

4. Bind your accounts with Google Authenticator (2FA) immediately after the first login. Activate 2FA for your email inbox as well.

5. Avoid using unsecured public Wi-Fi for CoinTR usage. Use a secure connection, such as a tethered 4G/LTE mobile connection, especially in public. Consider using the CoinTR App for trading on the go.

6. Install reputable antivirus software, preferably a paid and subscribed version, and regularly run deep system scans for potential viruses.

7. Manually log out of your account when away from your computer for an extended period.

8. Add a login password, security lock, or Face ID to your device to prevent unauthorized access to your device and its contents.

9. Avoid using the autofill function or saving passwords on your browser.

How to Deposit to CoinTR

How to Buy Crypto on CoinTR with a Credit/Debit Card

Buy Crypto with Credit/Debit Card (Web)

1. On the CoinTR home page, click on the [Buy Crypto] button.

5. You will be directed to the Alchemy Pay platform, click [Proceed] to continue.

6. Fill in your registered email to check out with Alchemy Pay.

7. Select your payment method, then click on [Proceed].

Click on [Confirm the payment] to proceed with payment with your selected payment method.

Tips:

The Service Provider may ask you for further KYC Verification.
Don’t use a scanned image or a photo that has been edited when you upload your ID document, it will be rejected by the Service Provider.
You will submit a payment request to your card issuer after you’ve filled in all the information, and sometimes you’ll fail the payment because of the decline by your card issuer.
If you come across a decline by the issuing bank, please try again or use another card.
If you complete the payment, please double-check your email address and the service provider will send your order details to your mailbox (it may be in your spam, please double-check).
You will get your crypto after every process has been approved. You can check the status of the order in the [Order History].
For any other questions, you can contact ACH customer service directly.

Buy Crypto with Credit/Debit Card (App)

1. On the CoinTR App home page, click on [Buy Crypto].

Click on the third-party option.

2. Enter the amounts you want to buy. The minimum and maximum values vary based on the Fiat currency you choose. Please input an amount within the specified range.

3. On the service provider’s page, you can view the amounts you will receive and pick the one that suits your preferences.

4. Afterward, click the [Buy] button, and you will be redirected from CoinTR to the website of the selected service provider.

5. After reaching to Alchemy Pay platform, click on [Proceed].

6. Fill in your registered email to check out with Alchemy Pay.

7. Choose your payment option and click on [Proceed].

Then click on [Confirm the payment] to finalize your payment with the chosen method.

How to Deposit Crypto to CoinTR

Deposit Crypto on CoinTR (Web)

1. After logging in, navigate to [Assets] and then [Deposit].

2. Select the desired cryptocurrency (e.g., BTC), and obtain the deposit address.

Access the withdrawal page on the relevant platform, opt for BTC, and paste the BTC address copied from your CoinTR account (or scan the saved QR code). Ensure careful attention to the withdrawal network selection, maintaining consistency between the networks.

Notice:

Be aware that delays in block confirmations may occur during deposits, leading to delayed deposit arrivals. Kindly wait patiently in such cases.
Ensure consistency between the cryptocurrency’s deposit network and its withdrawal network on the respective platform to avoid credit issues. For instance, do not deposit crypto in TRC20 to an on-chain network or other networks like ERC20.
Exercise caution and double-check the crypto and address details during the deposit process. Incorrectly filled information will result in the deposit not being credited to the account. For example, confirm the consistency of the crypto on the deposit and withdrawal platforms and avoid depositing LTC to a BTC address.
For certain cryptos, filling in tags (Memo/Tag) is necessary during deposits. Ensure that you accurately provide the crypto’s tag in the corresponding platform. An incorrect tag will lead to the deposit not being credited to the account.

Deposit Crypto on CoinTR (App)

1. Upon logging in, select [Assets] then [Deposit].

Choose the desired cryptocurrency (e.g., BTC) to retrieve the deposit address.

2. Open the withdrawal page of the corresponding platform, select BTC, and paste the BTC address copied from your CoinTR account (or scan the saved QR code). Please pay extra attention when selecting a withdrawal network: Keep consistency between the networks.

How to Deposit Fiat Currency to CoinTR

Deposit Fiat Currency into CoinTR account (Web)

1. To view your CoinTR bank account and “IBAN” information, using your CoinTR account, click [Fiat Deposit] at the top right of the website homepage. This will provide you with the necessary details.

2. Choose the Bank, and fill in the necessary fields to initiate the remittance process. Please note that completing Intermediate Verification is essential before accessing additional CoinTR services.

Deposit Fiat Currency into CoinTR account (App)

1. Log in to your CoinTR account, then click [Deposit TRY] on the homepage, you will be able to view our company’s bank account and “IBAN” information.

2. Select the Bank, and fill in the required fields to start remittance. You need to complete Intermediate Verification before using more CoinTR services.

Frequently Asked Questions (FAQ)

What is a tag/memo, and why do I need to enter it when depositing crypto?

A tag or memo serves as a distinctive identifier assigned to each account, facilitating the identification of a deposit and crediting it to the correct account. For specific cryptocurrencies like BNB, XEM, XLM, XRP, KAVA, ATOM, BAND, EOS, etc., it is crucial to enter the corresponding tag or memo during the deposit process to ensure successful crediting.

How long does it take for my funds to arrive?

Transfers across crypto blockchain networks rely on nodes associated with different block networks. Typically, a transfer is completed within 3 – 45 minutes, but network congestion may extend this timeframe. During severe congestion, transactions across the entire network may experience delays.

Kindly wait patiently following the transfer. If your assets have not arrived in your account after 1 hour, please provide the transfer hash (TX ID) to CoinTR’s online customer service for verification.

Please remember: Transactions via the TRC20 chain generally proceed faster than other chains like BTC or ERC20. Ensure the selected network aligns with the withdrawal network, as selecting the wrong network may result in the loss of funds.

How to check the deposit progress?

1. Click on [Asset Management]-[Deposit]-[All Records] on the home page to view the deposit status.

2. If your deposit has reached the necessary number of confirmations, the status will be displayed as “Complete.”

3. As the status shown on [All Records] might have a slight delay, it’s recommended to click [View] for real-time information, progress, and other details of the deposit on the blockchain.

What should I pay attention to when depositing TL?

1. You can deposit 24/7 from your own bank account created in Ziraat Bank and Vakifbank.

2. Deposits in Turkish Lira (TL) from any bank during working hours will be credited on the same day. EFT transactions between 9:00 and 16:45 on weekdays will be processed promptly. Deposits made on weekends and holidays will be completed on the next business day.

3. Deposits of up to 5000 TL from a different bank account other than the contracted banks, outside of bank working hours, will be instantly deposited into your CoinTR account using the FAST method.

4. Transfers via ATM or credit card are not accepted as sender information cannot be confirmed.

5. Ensure that when making a transfer, the recipient’s name is “TURKEY TEKNOLOJİ VE TİCARET A.Ş.”

From which banks can I deposit TL?

Vakıfbank Deposits: Deposit TL 24/7 through Vakıfbank.
FAST Electronic Funds Transfer for Investments up to 5000 TL: Instantly transfer all investments up to 5000 TL from other banks using the FAST electronic funds transfer service.
EFT Transactions for Deposits Over 5,000 TL During Bank Hours: Deposits exceeding 5,000 TL during bank hours will be in EFT status, arriving on the same day during bank working hours.
EFT Transactions Outside Bank Hours: EFT transactions made outside bank hours will be reflected in your CoinTR account on the next business day.

How to check my transaction history?

With the CoinTR website, in your account, click on [Assets], then select [Spot] and choose [Transaction History] from the drop-down menu.

In the [Transaction History] drop-down menu, you select the type of transaction. You can also optimize filter criteria and receive the date, coin, amount, IDs, and transaction status.